Workflow automation searches rising · Average PM manages 100+ units manually

    One Property Manager. Twice the Portfolio.

    Tenant communications, maintenance coordination, lease processing, and arrears follow-up — automated for property managers and landlords who need to scale without adding headcount.

    40%

    Of a property manager's day spent on repetitive communications

    100+

    Units the average PM manages — mostly via manual processes

    3x

    More portfolio capacity with automated tenant communications

    The Problem

    Property management scales badly — every new unit adds more admin

    Adding 20 units shouldn't mean 20 more maintenance calls to coordinate, 20 more rent reminders to send, and 20 more lease renewals to chase. But for most property managers, that's exactly what it means. The administrative load grows in a straight line with the portfolio.

    Maintenance requests arrive by phone, email, and text — then have to be manually logged and routed

    Rent arrears follow-up is inconsistent — reminder emails sent when someone remembers to send them

    Lease renewal outreach starts too late because no one is tracking expiry dates centrally

    New tenant onboarding involves the same manual checklist every single time

    Inspection reports and compliance documents are filed by hand across multiple properties

    How Property Management businesses use AI automation

    How do property management companies use AI automation?

    Most property managers start with maintenance request routing or rent arrears follow-up — the two highest-frequency manual tasks — then add tenant onboarding and lease processing.

    01

    Maintenance Request Handling

    Zero manual routing of maintenance requests

    Tenant maintenance requests received from any channel, categorised by urgency, assigned to the right contractor, and tracked through to completion — automatically.

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    02

    Rent Arrears Follow-Up

    Arrears collection 40% faster

    Automated reminder sequence triggered on the day rent is due — day 1, day 3, day 7, with escalation rules. Consistent every time, for every tenant, without manual sending.

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    03

    Tenant Onboarding

    Onboarding admin from 3 hours to 20 minutes

    New tenant welcome sequence, document collection, key handover checklist, and move-in inspection triggered automatically from lease signing. Same process every time.

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    04

    Lease & Document Processing

    Document filing time cut by 80%

    Lease agreements, inspection reports, compliance certificates, and contractor invoices received, key data extracted, and filed to the correct property record automatically.

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    05

    Inbound Tenant & Landlord Calls

    60-70% of calls handled without staff

    Routine inbound calls — maintenance status, payment queries, inspection dates — handled by voice AI 24/7. Urgent issues routed to staff immediately with full context.

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    06

    Lease Renewal Outreach

    Zero leases expire without a renewal attempt

    Upcoming lease expirations flagged 90 days out. Renewal offers sent automatically on schedule, followed up if no response. No lease expires without outreach.

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    Fit check

    This is built for you if…

    This fits property managers and agencies handling 50+ units at capacity, and self-managing landlords with 10+ properties and no office staff to absorb the admin load.

    Property managers handling 50+ units who are at capacity

    Real estate agencies with a property management division scaling their portfolio

    Landlords self-managing 10+ properties without office staff

    Property management companies losing PMs to burnout and admin overload

    Operations managers whose team spends more time on communications than strategy

    FAQ

    Common Questions

    Still have questions? Book a 15-minute call — no pitch, just answers.

    Start your property management automation

    Start with the Audit. Not a Sales Call.

    30 minutes. We map the workflows eating your team's time, rank your top automations by ROI, and tell you honestly what's not worth touching yet. You get a written summary. No slide deck. No pitch.

    Fixed scope before we startYou own everything we buildNo hidden costs
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