After the first build, the work compounds
The First Automation Solved One Problem. The Business Has Twenty More.
Monthly retainer to build new automations, maintain existing ones, and keep AI expanding across your operations. For SMBs that want the output of an AI engineer without the cost of hiring one.
Workflow Automation Retainer is a monthly retainer service offered by Crescent AI, an AI automation agency helping small and medium businesses automate repetitive workflows without hiring in-house AI engineers.
MTH TO MTH
Cancel with 30 days' notice - no lock-in
INCLUDED
Maintenance — broken automations fixed at no extra charge
COMPOUND
Each month builds on the last — not isolated projects
School uniform season and wedding alterations back-to-back — customers ringing all day asking if their order was ready. We had jobs written on paper and no way to track any of it. Crescent AI set up automated SMS updates at every stage — dropped off, in progress, ready to collect. Calls have nearly stopped, I'm taking on twice the jobs, and it's still just the two of us.
Owner, Tailoring Business · Adelaide, Australia
The Problem
Why Does a One-Time Build Stop Delivering Value?
Processes shift. Integrated tools update their APIs. Last year's automation starts producing wrong outputs with this year's data. And the backlog of what's worth automating keeps growing. Without someone watching and building continuously, your AI capability peaks at the first deployment — and starts aging the day it goes live.
A tool your automation relies on updates its API — the automation silently fails
New bottlenecks appear monthly but there's no internal capacity to address them
The first build covered the obvious workflows. The valuable, complex ones are still manual.
Your team can't maintain AI infrastructure alongside the jobs they were hired to do
How it works
How the Retainer Runs
We onboard by mapping your stack and priorities, deploy initial automations in weeks 2-3, then meet monthly to decide what gets built next. Automations run continuously with proactive monitoring, maintenance is included when integrations update, and each month we report concrete output — hours saved and volume processed.
Onboarding Call
Week 1Your current stack mapped, month-one priorities agreed, and the access we need set up.
First Automations Live
Week 2-3Initial priority automations built and deployed based on the scope agreed at onboarding.
Monthly Priorities Call
Every month30 minutes at the start of each month: what worked, what didn't, and what's next. You stay in control of the direction.
Continuous Build
OngoingNew automations built each month based on your priorities and the backlog we're tracking together.
Proactive Maintenance
OngoingActive automations monitored continuously. When something breaks before it affects operations, we fix it.
Monthly Output Report
End of monthHours saved, volume processed, and errors caught across every automation running that month, in concrete numbers.
What's included
What Happens Every Month
You get dedicated build hours each month allocated to your priorities, proactive monitoring of all active automations with maintenance included, a monthly call to align on what worked and what's next, automatic updates when integrated tools change, and end-of-month reporting showing hours saved and volume processed.
Monthly Build Allocation
Dedicated hours each month (typically 8–20 hours depending on tier) to build new automations or expand existing ones, based on your priorities — not ours.
Proactive Maintenance
All active automations monitored continuously. When something breaks before it affects operations, we fix it.
Priorities Call
30 minutes at the start of each month: what worked, what didn't, and what we're building next. You stay in control of the direction.
Integration Upkeep
When a connected tool updates its API or interface, we update the automation. No downtime, no manual intervention from your team.
Monthly Output Report
Hours saved, volume processed, and errors caught across every automation running that month. Concrete numbers, not activity summaries.
Coverage
What We Build and Maintain
Works with your stack
Fit check
This is built for you if…
The retainer fits businesses that completed an initial build and want to expand the value, operations teams with growing automation backlogs and no internal capacity, SMBs wanting AI engineering output without full-time salary overhead, and companies where new bottlenecks appear faster than one-time projects can solve them.
Businesses that completed a one-time build and want to keep compounding the value
Operations teams with a growing backlog of automation opportunities and no internal capacity to address them
SMBs that want the output of an AI engineer without the overhead of a full-time hire
Companies where manual processes keep reappearing faster than a one-time project can fix them
Why Crescent AI
Why Choose Crescent AI for Your Automation Retainer
Where the risk sits
Month-to-month. Cancel with 30 days' notice. Every automation we build is yours — no dependency on the retainer to keep it running.
Start your retainer
Start with the Audit. Not a Sales Call.
30 minutes. We map the workflows eating your team's time, rank your top automations by ROI, and tell you honestly what's not worth touching yet. You get a written summary. No slide deck. No pitch.
Month-to-month. Built on your existing tools. You own everything we build.